Return Policy

RETURNS

Happy customer makes us happy!

However,if you for some reason are unsatisfied with our products we offer a 14 day refund policy starting from the day you have received your package.
To be eligible for a return, your item must be unused and in the same condition that you received it.

Once we have received and inspected your return, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.


DAMAGED OR WRONGLY SENT GOODS

If we have made a mistake, or if the goods have been damaged during shipping, please contact us as soon as possible at heidi@heidivalkola.com so that we can set things right straight away!